FAQs
Find answers to some of the most common questions about shopping with Simply Secure Direct. Whether you need help choosing the right wheel clamp, hitch lock, steering lock, security chain, post, bollard or gate hardware, our FAQs cover product advice, delivery, returns and what to expect when ordering from our online store.
What products does Simply Secure Direct sell?
Simply Secure Direct supplies a wide range of security products, including wheel clamps, hitch locks, steering wheel locks, security chains, padlocks, posts, bollards, gate and fence hardware, accessories and spare parts. Our products are designed to help protect vehicles, caravans, trailers, driveways, gates, equipment and property.
Are you an authorised supplier?
Yes. Simply Secure Direct is an authorised supplier for the brands we sell, including Bulldog, SAS and RAM. We stock a wide range of their security products, including wheel clamps, hitch locks, steering locks, chains and security accessories, giving customers access to trusted products from some of the UK’s best-known security brands.
How do I know which security product is right for me?
If you are unsure which product to choose, our team can help. Whether you need advice on wheel clamp sizing, caravan security, hitch locks, driveway protection or gate hardware, we can guide you towards a suitable product for your vehicle, trailer, caravan, property or application.
Do you offer UK delivery?
Yes, we deliver across mainland UK. You pay one delivery charge per order, at the rate of the dearest brand in your basket, and the cost is shown before you pay. Some remote areas, including the Highlands, Islands and Northern Ireland, carry a surcharge or are quoted separately.
How long will my order take to arrive?
Your order is sent directly from the manufacturer, so delivery times vary by brand. If you need it by a particular date, please contact us before ordering and we’ll check for you.
Can I return an item if it is not suitable?
Yes, returns are available in line with our returns policy. Items should be returned unused, in their original condition and packaging where possible. Full returns information can be found on the Returns & Refunds page.
Can I get help before placing an order?
Yes, our team is happy to offer advice before you buy. Simply Secure Direct specialises in security products, so we can help with product selection, sizing, compatibility and general buying guidance.
Who are Simply Secure Direct?
Simply Secure Direct is an online security product store offering trusted products for vehicle, caravan, trailer, driveway, gate and property security. We focus on supplying quality security products with straightforward online ordering, helpful advice and reliable customer service.
